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Food Defense Seminar
Food Defense Seminar
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Hotel Management Diploma | 2 years

Course Description:

The Hotel Management Diploma at HTMi Saudi Arabia is a comprehensive two-year program designed to prepare students for rewarding careers in the hospitality industry. This course provides a holistic understanding of hotel operations, guest services, and management principles. Through a combination of theoretical learning and practical training, students will develop the skills and knowledge needed to excel in various roles within the hotel and hospitality sector.

Accreditation:

Our Hotel Management program have been accredited in 2022 and 2024 respectively by the esteemed TedQual accreditation program of the United Nations World Tourism Organization (UNWTO).

Our accreditation by the TedQual program of the UNWTO underscores our commitment to quality education and aligns with our mission to promote the development of tourism education, train qualified personnel, and enhance research programs in this vital sector. This prestigious accreditation validates the rigor and relevance of our curriculum, faculty expertise, and infrastructure, ensuring that our students receive world-class education and are well-equipped to meet the evolving demands of the industry.

Course Objectives:

  • To provide students with a comprehensive understanding of the hospitality industry, including hotel operations, guest relations, and service standards.
  • To develop students’ leadership and management skills necessary for supervising hotel teams and overseeing daily operations.
  • To cultivate professionalism, adaptability, and problem-solving abilities essential for success in the dynamic hospitality environment.
  • To equip students with practical experience through internships and hands-on training in hotel settings.
  • To prepare students for entry-level positions in hotel management or further academic study in hospitality-related fields.

Learning Outcomes:

  • Upon completion of the Hotel Management Diploma, students will be able to:
  • Demonstrate knowledge of hotel operations, including front office management, housekeeping, food and beverage service, and revenue management.
  • Apply principles of customer service and guest relations to ensure exceptional guest experiences and satisfaction.
  • Manage hotel teams effectively, including recruitment, training, scheduling, and performance evaluation.
  • Utilize hospitality technology and software systems to streamline operations and enhance guest services.
  • Develop and implement strategies for marketing, sales, and revenue generation in the hotel industry.
  • Demonstrate proficiency in budgeting, financial management, and cost control within a hotel setting.
  • Analyze industry trends and customer preferences to inform decision-making and enhance the competitiveness of the hotel.
  • Communicate effectively with staff, guests, and stakeholders to maintain a positive and professional hotel environment.

Technical Skills:

  • Travel planning and booking procedures
  • Knowledge of travel products and services
  • Customer service and interpersonal skills
  • Use of tourism technology systems (booking platforms, GDS)
  • Destination knowledge and tourism trends
  • Travel regulations and visa requirements
  • Communication skills (verbal and written)
  • Problem-solving and conflict resolution skills

Target Jobs:

  • Travel Consultant
  • Travel Agent
  • Tour Coordinator
  • Reservation Agent (Airline, Hotel)
  • Customer Service Representative (Travel Industry)
  • Customer Service Representative (Travel Industry)
  • Tourist Information Officer
  • Travel Sales Representative
  • Destination Specialist
  • Airport Customer Service Agent
  • Travel Operations Assistant
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