Facebook Instagram Youtube Linkedin
Facebook Instagram Youtube Linkedin
Hotel Management Diploma | 2 years

Course Description:

The Hotel Management Diploma at HTMi Saudi Arabia is a comprehensive two-year program designed to prepare students for rewarding careers in the hospitality industry. This course provides a holistic understanding of hotel operations, guest services, and management principles. Through a combination of theoretical learning and practical training, students will develop the skills and knowledge needed to excel in various roles within the hotel and hospitality sector.

Course Objectives:

  • To provide students with a comprehensive understanding of the hospitality industry, including hotel operations, guest relations, and service standards.
  • To develop students’ leadership and management skills necessary for supervising hotel teams and overseeing daily operations.
  • To cultivate professionalism, adaptability, and problem-solving abilities essential for success in the dynamic hospitality environment.
  • To equip students with practical experience through internships and hands-on training in hotel settings.
  • To prepare students for entry-level positions in hotel management or further academic study in hospitality-related fields.

Learning Outcomes:

  • Upon completion of the Hotel Management Diploma, students will be able to:
  • Demonstrate knowledge of hotel operations, including front office management, housekeeping, food and beverage service, and revenue management.
  • Apply principles of customer service and guest relations to ensure exceptional guest experiences and satisfaction.
  • Manage hotel teams effectively, including recruitment, training, scheduling, and performance evaluation.
  • Utilize hospitality technology and software systems to streamline operations and enhance guest services.
  • Develop and implement strategies for marketing, sales, and revenue generation in the hotel industry.
  • Demonstrate proficiency in budgeting, financial management, and cost control within a hotel setting.
  • Analyze industry trends and customer preferences to inform decision-making and enhance the competitiveness of the hotel.
  • Communicate effectively with staff, guests, and stakeholders to maintain a positive and professional hotel environment.

Technical Skills:

  • Front office operations
  • Housekeeping management
  • Food and beverage service
  • Revenue management and pricing strategies
  • Customer relationship management (CRM) systems
  • Sales and marketing techniques
  • Financial management and budgeting
  • Staff recruitment, training, and development
  • Event planning and management
  • Hospitality technology systems (e.g., property management systems, point-of-sale systems)

Job Targets:

  • Hotel Manager
  • Assistant Hotel Manager
  • Front Office Manager
  • Housekeeping Manager
  • Food and Beverage Manager
  • Sales and Marketing Manager (Hotel Industry)
  • Revenue Manager
  • Guest Relations Manager
  • Event Manager (Hotel)
  • Operations Manager (Hotel)
Facebook Instagram Youtube Linkedin

NewsLetter

Copyright © 2022 CICC. All rights reserved.