Technical Support
| Department service |
Offering technical support to the users of the services and systems offered by the institute in order to solve their problems, answer their inquiries, and refer the problems and enquiries to the relevant departments. |
|---|---|
| Requirements |
1. Describing the problem clearly and in full. 2. Using the institute email for communicating via email. |
| Technical Support contact |
Mr. Mohammad Azam Contact number: 00966 114500908 Extension: 1910 |
| azam.it@menadev.edu.sa | |
| Working hours | 8:00 a.m. – 5:00 p.m. |
Academic Support
| Department service |
Responsible for online learning services and online instructional delivery services, scheduling online learning classes, provides pertinent professional development programs and other instructional technology for users. |
|---|---|
| Requirements |
1. Describing the problem clearly and in full. 2. Using the institute email for communicating via email. |
| Technical Support contact |
Ms. Farida Zholtayeva Contact number: 00966 114500908 Extension: 1095 |
| f.zholtayeva@menadev.edu.sa | |
| Working hours | 8:00 a.m. – 5:00 p.m. |
Administration Support
| Department service |
Responsible for technical and functional support in the daily operations of an enterprise level online platform and tools to support the development and delivery of learning content. |
|---|---|
| Requirements |
1. Describing the problem clearly and in full. 2. Using the institute email for communicating via email. |
| Technical Support contact |
Mr. Ahmad Elaraby |
| a.elaraby@classera.com | |
| Working hours | 9:00 a.m. – 5:00 p.m. |
We welcome your suggestions and complaints in order to achieve the satisfaction about the provided services on our website, please contact at vcc-team@vcc-sa.com. Please provide your feedback, complaints and suggestions about the services on our e-learning platform at info@classera.com or contact the National eLearning Center KSA at 920015991.
