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International Hospitality Management Higher Diploma

Course Description:

The International Hospitality Management Higher Diploma at HTMi Saudi Arabia (with the third year in HTMi Switzerland) is a three-year comprehensive program designed to equip students with a deep understanding of global hospitality management. The course combines theoretical knowledge, practical experience, and cross-cultural exposure to prepare students for management roles in the international hospitality industry. This unique program covers all essential areas, including hotel operations, event management, marketing, financial management, and leadership, providing students with the skills needed to excel in the competitive hospitality sector.

Course Objectives:

  • To provide students with an extensive foundation in hospitality management, including hotel operations, guest relations, and service quality.
  • To develop students' strategic and critical thinking skills for effective decision-making in diverse and dynamic environments.
  • To cultivate advanced management skills, including leadership, financial acumen, marketing, and team management.
  • To expose students to international hospitality standards and practices through cross-cultural training and practical experience in Saudi Arabia and Switzerland.
  • To prepare students for successful careers in international hospitality management or further studies in advanced hospitality programs.

Learning Outcomes:

  • Upon completion of the International Hospitality Management Higher Diploma, students will be able to:
  • Demonstrate a comprehensive understanding of hospitality management principles and operations across different cultural settings.
  • Manage hotel operations effectively, including front office, housekeeping, food and beverage, and event management.
  • Apply strategic thinking to hospitality marketing, financial management, and revenue optimization.
  • Implement customer service excellence and guest relations practices to enhance guest satisfaction and loyalty.
  • Utilize hospitality technology systems, such as property management systems (PMS) and revenue management tools, to streamline operations and enhance performance.
  • Lead and manage diverse teams with strong interpersonal, communication, and problem-solving skills.
  • Analyze global hospitality trends, market data, and cultural factors to make informed business decisions.
  • Exhibit professionalism, adaptability, and ethical judgment in various hospitality management scenarios.

Technical Skills:

  • Front office and guest relations management
  • Housekeeping and property maintenance management
  • Food and beverage operations
  • Financial analysis and budget management
  • Revenue management and pricing strategies
  • Marketing and sales strategies for hospitality
  • Customer relationship management (CRM) systems
  • Team leadership and conflict resolution
  • Hospitality technology and property management systems (PMS)
  • Event planning and hospitality project management

JobTargets:

  • Hotel Manager
  • Operations Manager (Hospitality)
  • Guest Relations Manager
  • Food and Beverage Manager
  • Event and Conference Manager
  • Sales and Marketing Manager (Hospitality)
  • Front Office Manager
  • Revenue Manager
  • Rooms Division Manager
  • Regional or International Hospitality Consultant
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